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EXECUTIVEAUTO CARE

FAQ

Frequently asked questions.

Do you come directly to my home?+

Yes. Executive Auto Care is a mobile service. We perform services at your residence or another approved location within our service area, subject to access and site requirements.

Do I need to be present during the appointment?+

Not always, but it depends on your situation. We may need you briefly to provide access, keys, or to confirm vehicle location. We’ll coordinate these details with you when booking.

Do you bring your own water and electricity?+

Equipment details vary by appointment. We’re finalizing this detail — please call us and we’ll confirm for your appointment.

How long does each service take?+

Timing depends on the service selected and your vehicle’s size and condition. Express Maintenance is the quickest; Executive Detail takes the longest. We’ll share an estimate when you book.

What is the difference between the three detailing packages?+

Express Maintenance is an efficient refresh for well-kept vehicles. Premium Detail adds door jambs, more thorough interior cleaning and a spray sealant. Executive Detail adds deeper wheel, interior and trunk attention, leather conditioning where suitable and a final quality inspection.

Can you detail vehicles inside gated communities?+

Often, yes — provided we can be granted access and the community permits mobile service. Please share access instructions privately when booking; never post gate codes publicly.

Do you service Altair?+

Altair is a primary focus of our service area. Service is subject to community access and any applicable community rules. We are an independent business and are not affiliated with any HOA.

What happens if my vehicle is unusually dirty?+

Prices shown are starting rates for standard conditions. If your vehicle needs extra time — for example heavy soiling or pet hair — we’ll explain any additional charge and get your approval before proceeding.

Do you offer recurring memberships?+

Memberships are coming soon. You can review the proposed plans and submit an inquiry on our Memberships page.

Can I reschedule my appointment?+

Yes, we’ll do our best to accommodate changes. We’re finalizing this detail — please call us and we’ll confirm for your appointment.

What happens if it rains?+

If weather prevents a quality result, we’ll contact you to discuss rescheduling. We’re finalizing this detail — please call us and we’ll confirm for your appointment.

Do you service oversized SUVs?+

Yes. Larger vehicles may carry an additional charge, which will always be disclosed and approved before service.

How do I redeem my first-time discount?+

Book Express Maintenance through our online booking and mention “New Client” in your booking notes. Your $20 introductory discount will be confirmed and applied before payment is collected.

What payment methods do you accept?+

Payment is handled securely through Square at booking or after service. Accepted methods will be shown during booking.

What should I do before my appointment?+

Please remove valuables and personal items, confirm where your vehicle will be parked, and share any access details or special concerns privately when booking.

Still have a question? Call 949-381-1863 or send us a message.

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